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Testimonials
What our clients have to say about the Care Center
November 16, 2009
"Client would like to thank everyone who was involved in getting him help on 10/20/09. He also states that he is grateful that the
Care Center is always here for him and he is glad to let us know that he just got home from the hospital."
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November 10th, 2009
"Daughter of client called in and wanted to thank everyone in the Care Center for being there for her mother. Her mother had
fallen on Saturday and she said that the response was very quick and thanks to the Care Center her mother is OK. She also
stated that both her brother and her live out of state, and with us being here for her mother it allows her and her brother to
have a little piece of mind knowing that their mother is in good hands."
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November 9th, 2009
"Just spoke to client who wanted me to pass on his comments about how sweet we all are to him and how much he appreciates
our great service."
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October 16th, 2009
"Client has passed away. Before he passed he asked his care giver to let us know how thankful he was to have us there for
him."
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October 13th, 2009
"Client wanted to thank everyone involved when she pressed her button the other night and needed help. She said she was
very scared and the person from the Care Center that was on the phone with her stayed on with her the whole time and was
very nice. She also wanted to let us know that she appreciated us and (say) thanks for caring."
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September 24th, 2009
"I just had a very nice conversation with client, through the conversation she mentioned her Service Representative is the
nicest person she would ever want to meet and she wanted me to tell him hello for her."
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September 16, 2009
"Just letting everyone know that the son of client called and he is disconnecting our service for now because his mother is in a
nursing home but said that it was our button that saved his mother’s life and he is very grateful. The unit had been installed the
night before she fell and she was able to press her button at 6:30 am to have the ambulance come and get her."
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September 2, 2009
"I spoke to Linda. I finally feel as if I am dealing with a responsible company. Thank you!"
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August 27, 2009
"Client says 'Thank you very much. He has only had the medication dispenser for a couple of days and it has been a God
send.'"
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Monday, June 29, 2009 - Dayton, OH
"Team:
A Client just wanted to thank the Care Center for getting her help this past week. She is on blood thinner and cut a major vein
in her foot. EMS got there on time and she said to thank the person who stayed on the line with her while waiting for help.
Great job!!!
Candy, CareCenter/Customer Service"
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Tuesday, August 19, 2008 - Manalapan, NJ
"Care Center,
[Dawn] was the most caring and concerned individual that I have met in a long time, and I have been associated with
corporations for many years. She kept calling me at home asking how I was doing and lifting my moral. If you ever have a
position open teaching how to handle people in need, she would be my first choice. The only thing I regret is that now that I
have the alert hooked up and working, I won't have the pleasure of talking to her.
It's always easy to complain, but when something nice happens that should be recognized also.
Sincerely,
Leatrice,
Manalapan, NJ"
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Wednesday, July 30, 2008 - Richwood, OH
"To Whom It May Concern:
Just wanted to drop a note to tell you that your button saved my life very recently. I passed out in bed, then pressed my button
whenever I came to. I remember nothing from then on till I was in the hospital. I was in ICU for five days. I don’t really know what
was wrong, probably a combination of many problems. I have been in a nursing home now almost 3 months, and I tell everyone
about my button.
Thank you again to this life saving button.
Sincerely,
Hilda,
Richwood, OH
PS - Everyone should have one if they live alone and have health problems."
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Thursday, July 3, 2008
"A son of one of our clients called in to let us know that his mom was still in the hospital. He wanted to thank us, because if it
wasn’t for us she might not have made it. He just wanted to let us know that the service and the work that we do is much
appreciated.
Thank you,
Laurel,
The Care Center"
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Thursday, June 26, 2008
"A client called in to thank us for helping her yesterday, she was very thankful and said she was very happy that she has our
unit and can trust us to be there for her and to get her help.
Thank you,
Rachel,
The Care Center"
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Monday, February 18, 2008 - Arlington, VA
"I am writing to thank you and your staff at the Care Center for the professional, efficient, and friendly service you provided to
my husband only a week or so after we installed our emergency monitoring system. While kudos may already have been
passed along to your Care Center representative, Birdie, I'd like to formally recognize her for the outstanding assistance she
provided in getting my husband the emergency medical help he needed last Friday afternoon.
Feb 8, 2008, after he fell in our condominium, was unable to get up, and was unresponsive to the monitoring system. Early in
the afternoon, while heating his lunch he took a moment to lie down on the bed. After he got up, he fell down on the floor --face
down and hard-- receiving a rug burn/abrasion on his forehead and a bruised nose. Birdie attempted to make contact with him.
She left a voice mail message that she received the call from Henry's pendant, but he was not responding to either the
monitoring unit or the phone, so she sent emergency medical help. She also quickly called the appropriate listed contact
person who went into our unit to check on him and confirmed that he needed help. (As a result of identifying and specifying
emergency contact people on our monitoring alarm agreement sheet we had, in fact, established a support team for such
situations. That alone is a blessing whether or not an emergency occurs!) Apparently, he'd struggled to try to get up, using a
pulled out dresser drawer as an aid and he exhausted himself. When medical help arrived, his blood glucose level was 54. He
was given immediate treatment and was then taken to the local hospital where I met up with him in the emergency room that
afternoon. He was admitted for observation and tests and was released on Sunday afternoon, February 10, 2008, with a
change in the dosage of one of his medications.
He and I are eternally grateful for your medical alert emergency monitoring system and Birdie's actions in this particular
incident. The neighbor who assisted in the situation was impressed with how beautifully the system worked --so impressed that
she asked me to send your web link to her in an email!
Please pass our thanks to Birdie for her outstanding assistance.
Ruby
Arlington, VA"
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Monday, February 11, 2008 - Cleveland, OH
"I would like to take the time to say thanks to all of you, for the help you gave to my sister. The alert button was a real blessing
to her, as well as for myself. Many, many times I had to leave my job to take her to the doctor. When I finally talked to my sister
and told her to use the little button around her neck, it was a large load lifted off of me.
Again, thanks to everyone that had a part in my sister's health care.
Lilian
Cleveland, OH"
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Monday, February 11, 2008
"Last Friday, February 8, 2008, my husband, Terry, fell in our condo and could not get up. Additionally, he had been having
instances of hypoglycemia and these two circumstances combined required immediate medical attention. He pushed his
pendant button and a Care Center representative, Birdie, sent help. She also contacted our neighbor across the hall who
checked on the situation. Everything worked beautifully! We put this system into effect only a week or so beforehand and we
are so thankful we did!!
Terry was hospitalized 2 days for tests and observation, but he was released yesterday. He is very glad to be back at home.
Thank you for your outstanding service,
Beth"
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Friday, January 11, 2008 - Montrose, CO
"There are no words I can think of that expresses our deepest "Thank You" and appreciation for your help by way of our
medical alert on Thursday evening 20th of December. It was as though you were standing beside us. I made a trip to the ER. A
laceration in my forehead glued together plus some bumps and bruises. I am otherwise recovering slowly. We are glad to know
someone is on the other end of the "buzzer" we can talk to and receive so much T.L.C.
John joins me in the above and also in saying once again "Thanks".
Natalie, CO"
Testimonials