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Testimonials
What our clients have to say about the Care Center


























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"Just spoke to client who wanted me to pass on his comments about how sweet we all are to him and how much he
appreciates our great service."




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"Client has passed away. Before he passed he asked his care giver to let us know how thankful he was to have us there
for him."




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"Client wanted to thank everyone involved when she pressed her button the other night and needed help. She said she
was very scared and the person from the Care Center that was on the phone with her stayed on with her the whole time
and was very nice. She also wanted to let us know that she appreciated us and (say) thanks for caring."




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"I just had a very nice conversation with client, through the conversation she mentioned her Service Representative is
the nicest person she would ever want to meet and she wanted me to tell him hello for her."




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"Just letting everyone know that the son of client called and he is disconnecting our service for now because his mother
is in a nursing home but said that it was our button that saved his mother’s life and he is very grateful. The unit had been
installed the night before she fell and she was able to press her button at 6:30 am to have the ambulance come and get
her."




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"I spoke to Linda. I finally feel as if I am dealing with a responsible company. Thank you!"




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"Client says 'Thank you very much. He has only had the medication dispenser for a couple of days and it has been a
God send.'"




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"Team:

A Client just wanted to thank the Care Center for getting her help this past week. She is on blood thinner and cut a major
vein in her foot. EMS got there on time and she said to thank the person who stayed on the line with her while waiting for
help.

Great job!!!

Candy, CareCenter/Customer Service"




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"Care Center,

[Dawn] was the most caring and concerned individual that I have met in a long time, and I have been associated with
corporations for many years. She kept calling me at home asking how I was doing and lifting my moral. If you ever have a
position open teaching how to handle people in need, she would be my first choice. The only thing I regret is that now
that I have the alert hooked up and working, I won't have the pleasure of talking to her.

It's always easy to complain, but when something nice happens that should be recognized also.

Sincerely,

Leatrice,
Manalapan, NJ"




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"To Whom It May Concern:

Just wanted to drop a note to tell you that your button saved my life very recently. I passed out in bed, then pressed my
button whenever I came to. I remember nothing from then on till I was in the hospital. I was in ICU for five days. I don’t
really know what was wrong, probably a combination of many problems. I have been in a nursing home now almost 3
months, and I tell everyone about my button.

Thank you again to this life saving button.

Sincerely,

Hilda,
Richwood, OH

PS - Everyone should have one if they live alone and have health problems."




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"A son of one of our clients called in to let us know that his mom was still in the hospital. He wanted to thank us, because
if it wasn’t for us she might not have made it. He just wanted to let us know that the service and the work that we do is
much appreciated.

Thank you,

Laurel,
The Care Center"




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"A client called in to thank us for helping her yesterday, she was very thankful and said she was very happy that she has
our unit and can trust us to be there for her and to get her help.

Thank you,

Rachel,
The Care Center"




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"I am writing to thank you and your staff at the Care Center for the professional, efficient, and friendly service you
provided to my husband only a week or so after we installed our emergency monitoring system. While kudos may already
have been passed along to your Care Center representative, Birdie, I'd like to formally recognize her for the outstanding
assistance she provided in getting my husband the emergency medical help he needed last Friday afternoon.

Feb 8, 2008, after he fell in our condominium, was unable to get up, and was unresponsive to the monitoring system.
Early in the afternoon, while heating his lunch he took a moment to lie down on the bed. After he got up, he fell down on
the floor --face down and hard-- receiving a rug burn/abrasion on his forehead and a bruised nose. Birdie attempted to
make contact with him. She left a voice mail message that she received the call from Henry's pendant, but he was not
responding to either the monitoring unit or the phone, so she sent emergency medical help. She also quickly called the
appropriate listed contact person who went into our unit to check on him and confirmed that he needed help. (As a result
of identifying and specifying emergency contact people on our monitoring alarm agreement sheet we had, in fact,
established a support team for such situations. That alone is a blessing whether or not an emergency occurs!)
Apparently, he'd struggled to try to get up, using a pulled out dresser drawer as an aid and he exhausted himself. When
medical help arrived, his blood glucose level was 54. He was given immediate treatment and was then taken to the local
hospital where I met up with him in the emergency room that afternoon. He was admitted for observation and tests and
was released on Sunday afternoon, February 10, 2008, with a change in the dosage of one of his medications.

He and I are eternally grateful for your medical alert emergency monitoring system and Birdie's actions in this particular
incident. The neighbor who assisted in the situation was impressed with how beautifully the system worked --so
impressed that she asked me to send your web link to her in an email!

Please pass our thanks to Birdie for her outstanding assistance.

Ruby
Arlington, VA"



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"I would like to take the time to say thanks to all of you, for the help you gave to my sister. The alert button was a real
blessing to her, as well as for myself. Many, many times I had to leave my job to take her to the doctor. When I finally
talked to my sister and told her to use the little button around her neck, it was a large load lifted off of me.

Again, thanks to everyone that had a part in my sister's health care.

Lilian
Cleveland, OH"



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"Last Friday, February 8, 2008, my husband, Terry, fell in our condo and could not get up. Additionally, he had been
having instances of hypoglycemia and these two circumstances combined required immediate medical attention. He
pushed his pendant button and a Care Center representative, Birdie, sent help. She also contacted our neighbor across
the hall who checked on the situation. Everything worked beautifully! We put this system into effect only a week or so
beforehand and we are so thankful we did!!

Terry was hospitalized 2 days for tests and observation, but he was released yesterday. He is very glad to be back at
home.

Thank you for your outstanding service,

Beth"



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"There are no words I can think of that expresses our deepest "Thank You" and appreciation for your help by way of our
medical alert on Thursday evening 20th of December. It was as though you were standing beside us. I made a trip to the
ER. A laceration in my forehead glued together plus some bumps and bruises. I am otherwise recovering slowly. We are
glad to know someone is on the other end of the "buzzer" we can talk to and receive so much T.L.C.

John joins me in the above and also in saying once again "Thanks".

Natalie, CO"
Testimonials



"Client would like to thank everyone who was involved in getting him help on
10/20/09. He also states that he is grateful that the Care Center is always here for
him and he is glad to let us know that he just got home from the hospital."




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"Daughter of client called in and wanted to thank everyone in the Care Center for
being there for her mother. Her mother had fallen on Saturday and she said that
the response was very quick and thanks to the Care Center her mother is OK. She
also stated that both her brother and her live out of state, and with us being here
for her mother it allows her and her brother to have a little piece of mind knowing
that their mother is in good hands."
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