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Best Medical Alert+
The Care Center
20 years of Service
You will find that the
staff is accessible and
responsive. We
realize that in this
industry, customer
support and problem
solving is essential for
the quality of care.
The Care Center
strives to provide to
those who trust the
Care Center to be
there when they need
help.
If you still have
questions or concerns
please take a moment
to fill out our
convenient form and
we will be sure to give
you a call.
10 Critical Questions You Should Consider!
"Our Medical Alert System acts as a senior medical alarm system and personal emergency alert for those at risk. If you or a loved one
needs a personal emergency response system we can help. We offer the best medical alert systems and medical alarm systems."
A medical alert gives seniors and those with chronic medical conditions the security and confidence to continue to live independently at the
one place they feel most comfortable - their own home.
Listed below are 10 critical questions to consider.
1.. Is the person you care for alone for several hours during the day and/or night?
2. In the past year, has the person fallen, been anxious about falling or otherwise been at risk of falling in the house? Did
you know approximately 70% of falls occur in the bath room? By just touching the button of our waterproof thats worn around the neck
"Help" can be on the way.
3. Has this person been hospitalized, or been to the emergency room, in the past year?
4. Does this person have at least one of these chronic ailments?
Heart failure (CHF)
Stroke
Chronic Obstructive Pulmonary Disease (COPD)
Diabetes
Osteoporosis
Arthritis
5. Does this person use a cane, walker, wheelchair, stair climber or other device to help with balance or walking? If a fall
occurs by just touching the button of our waterproof thats worn around the neck "Help" can be on the way.
6. Is this person required to take several daily medications? We also offer call reminders to assist for an additional charge.
7. Does the person you care for require assistance with at least one of the following daily activities?
Bathing
Toileting
Dressing
Grooming
Eating
Meal preparation
8. As a caregiver, is it becoming difficult for you to find the time you need for yourself? We are in touch with your loved one via
our Best Medical Alert System+ 24/7/365.
9. Is it important for the person you care for to continue living independently? Did you know that most assisted living centers
begin at $2000 plus medical care packages that can bring monthly charges to in excess of $4000 monthly?
10. Have you called us? (800)592-1575 we are anxious to assist you! We offer 20 years of answering questions and offering
solutions.
NOT ALL MEDICAL ALERT PROVIDERS ARE THE SAME!
• Medical Alert ONLY! - 24/7 central monitoring at our Care Center by staff trained for medical emergency response not security
alarm monitoring. Our goal is to respond to each call like a family member or friend versus simply dispatch monitoring that is common with
91I call centers.
• Experience - For nearly 20 years, Best Medical Alert+ Customer Care Center has helped hundreds of thousands of seniors and at-
risk individuals who maintain and enjoy their independence longer.
• CSAA 5-Diamond Certified - Each Care Representative is trained to meet strict CSAA requirements in addition to the standards set
by Best Medical Alert+.
• Total Redundancy - Best Medical Alert+ Care Center maintains two locations with two different phone systems and power grids in
addition to back-up generators. The 2nd center is used for training so that each Care Representative is familiar with the facility.
• Quick Response Time - Our average response time is between 3-5 seconds. This is the time that it takes for our Care
Representative to respond to a signal after it hits our system.
• Care Calls or Preventative Calls - non-emergency but potentially an emergency situation; i.e., stranger at the door, noise at night,
ascending or descending stairs, feeling faint or dizzy, walking to mail box, etc.
• Closed-loop Monitoring - The Care Center monitoring will call back to make sure help arrived.
• Adaptability - Care Center can monitor most medical alert units.
• Digital & VoIP Compatibility - Best Medical Alert+ has developed a solution to provide medical alert
monitoring to those who have cable telephone systems.
• Incident Reports - Sent to referring agencies immediately after an incident occurs. These reports can either be sent by fax or email.
• HIPAA Compliant
• Extended rechargeable, back-up battery life - up to 80 hours
• Central Office and Central Monitoring USA Based with medical alerts made in the USA
• Live operator medication adherence monitoring
*Based on purchase of out annual plan at $17.95 monthly (.59 cents a day!)
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